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Production & Operations Lead

Collaborative, creative environment


Production & Operations Lead

Location: St. John’s, Newfoundland
Company: Party & Presents
Employment Type: Full-Time (Part-Time considered for the right candidate)


About Party & Presents

Party & Presents is a fast-growing custom gift and party brand specializing in thoughtful, personalized products. From curated gift boxes to custom keepsakes, we design and produce pieces that create meaningful experiences.

As we continue to grow, we are looking for a strong leader to take ownership of our local production operations and help us scale with excellence.


About the Role

We are seeking a hands-on, organized, and proactive Production & Operations Lead to oversee our local workshop and production team.

This role is responsible for ensuring products are produced efficiently, beautifully, and on time while maintaining high quality standards and continuously improving systems.

This is a leadership opportunity for someone who enjoys working with their hands, managing people, and building structure within a growing business.


Key Responsibilities

  • Lead and manage the production team (scheduling, supervision, training)

  • Oversee daily production workflow and quality control

  • Manage shipping and fulfillment logistics

  • Monitor and order inventory and supplies

  • Perform routine machine maintenance and coordinate servicing

  • Support new product experimentation and development

  • Document and improve processes (SOP creation)

  • Track production metrics and reduce errors


What We’re Looking For

Core Traits

  • Highly organized and detail-oriented

  • Strong leadership instincts

  • Calm under pressure

  • Practical problem-solver

  • Takes ownership and initiative

  • Enjoys hands-on work

Experience

  • Experience in production, workshop, fulfillment, or operations preferred

  • Experience managing part-time staff is an asset

  • Crafting or maker experience is highly valued

  • Experience in custom products or e-commerce production is a bonus


Nice to Have (Not Required)

  • Ability to create simple behind-the-scenes content

  • Basic photo or video skills

  • Familiarity with Canva or similar tools


Why Join Party & Presents?

  • Be part of a fast-growing creative brand

  • Take ownership of operations and make a real impact

  • Work in a collaborative, hands-on environment

  • Grow with a company that values excellence and initiative


How to Apply

Please send the following to careers@partyandpresents.com

  1. A brief introduction highlighting why you would be a strong fit for this role

  2. Your resume

We look forward to meeting candidates who are ready to lead, build, and grow with us.