Already placed an order?
Include your order number and the email address used at checkout so we can find your order.
If your question relates to event timing, please include your event date and delivery location.
Get in Touch
Contact us
Need help choosing a product, planning a coordinated party or checking whether an order can arrive in time? We are happy to help.
We aim to reply within 2 business days, Monday to Friday, excluding public holidays.
Email usNeed to change or cancel an order?
Email us as soon as possible. Changes and cancellations depend on whether production has begun.
Sending a request does not automatically pause production; we will confirm what is possible.
Something wrong with your delivery?
Send your order number, a description of the issue and clear photos of the item and packaging where helpful.
Please contact us as soon as you notice the problem so we can help.
Local pickup
Free local pickup is available by appointment in St. John's. We will send the pickup details when your order is ready. Please wait for that notification before arranging collection.